At Kam Phytochemicals, we strive to deliver your orders quickly, safely, and efficiently. Please read our shipping policy carefully to understand how we process and deliver your purchases.
All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
We partner with trusted courier and logistics providers to ensure timely delivery.
Estimated delivery times:
Delivery times may vary due to unforeseen circumstances (weather, strikes, or courier delays).
Shipping charges, if any, will be displayed at checkout before you make payment.
Free shipping may be available on selected products or order values, as per our ongoing promotions.
Once your order is shipped, you will receive an email or SMS with your tracking number and courier details.
You can track your order on the courier’s website using the tracking number provided.
Please ensure that your delivery address and contact details are accurate at the time of placing the order.
In case of an incorrect address, failed delivery, or return-to-origin due to customer unavailability, additional shipping charges may apply for re-dispatch.
If your order arrives damaged, incomplete, or incorrect, please contact us within 48 hours of delivery with supporting photos/videos.
We will promptly investigate and arrange for a replacement or exchange as per our policy.
